Data Protection

Kaido Privacy Policy — Your data is completely safe with us

Protecting your personal information on kaido.bet is our top priority. In this Privacy Policy, we clearly explain what data is collected, how it is used, and what your rights are.

Last Updated: January 2026
SSL Encrypted
Applicable: Bangladesh
Brief Summary
Your Data Is Never Sold to Third Parties
All data is encrypted with SSL
You may request deletion of your data at any time
Full Transparency on Cookie Usage
Report an issue via 24/7 Support
Why We're Different

For data protection kaido's Promise

We believe transparency is the best security. Every piece of information you share with us is held in trust.

End-to-End Encryption

Every transaction and piece of personal information is protected with 256-bit SSL encryption. No outside party can access this data.

No Sale of Data

Your personal information is never sold to advertisers or third parties — not ever.

Minimal Data Collection

We only collect information that is genuinely necessary to operate our services. Nothing more is asked.

Full Control in Your Hands

You can view, correct, or request deletion of your data at any time.

Transparent Cookie Policy

Every cookie used and its purpose is clearly disclosed. You have the option to manage them as needed.

Immediate Notification

If a data breach occurs, we will inform you promptly and take all necessary steps to address it.

Details Privacy Policy

January 2026

Please read each section carefully. By using kaido.bet, you are considered to have accepted this Privacy Policy.

1 Introduction & Scope

Kaido.bet ("kaido", "we", "us") outlines in this Privacy Policy how we collect your personal information, how we use it, and under what circumstances it may be shared with third parties. This policy applies to all users of kaido's website, mobile app, and other digital platforms.

We are committed to protecting your privacy in compliance with Bangladesh's Information Technology Act and Digital Security Act. If this policy changes, we will notify you via a notice on the site. Continued use of the platform after any changes constitutes acceptance of the updated policy.

In brief: This Privacy Policy provides complete information about your rights and our responsibilities. kaido never sells or misuses your data.

2 What Data We Collect

We collect various types of information when you register and use kaido's services. Below is a breakdown by information type:

Type of Data Example Reason for Collection
Identity Information Name, date of birth, national ID number Age Verification & KYC Process
Contact Information Mobile number, email address Account Verification & Notifications
Financial Information Mobile Banking/Nagad/Rocket number, transaction history Payment Processing & AML Compliance
Technical Information IP address, device type, browser information Security & Fraud Prevention
Usage Data Game history, session duration, click data Service Improvement & Personalization

We collect information directly from you when you register, make a deposit or withdrawal, contact support, or participate in promotions. Certain technical data is also collected automatically through cookies and log files.

3 How Your Information Is Used

All collected data is used only for specific, legitimate purposes. kaido never uses your information for unrelated activities. The primary purposes of use are:

  • Creating, verifying, and managing your account.
  • To process deposits, withdrawals, and other financial transactions.
  • To complete age verification and meet KYC (Know Your Customer) requirements.
  • To detect and prevent fraud, multiple accounts, and other prohibited activity.
  • Enhancing and personalizing your gaming experience.
  • To send relevant promotions and offers (only with your consent).
  • Meeting legal and regulatory obligations.
  • Providing support services and handling complaints.
Marketing communications: We obtain your consent before sending promotional messages. You may withdraw that consent at any time and will continue to have full access to all other services.

4 Data Sharing & Third Parties

Kaido never sells your personal data. However, in certain circumstances, limited information may be shared with trusted third parties:

  • Payment providers: Mobile Banking, Nagad, Rocket — relevant details are shared to complete transactions.
  • Game software providers: Providers like Pragmatic Play, PG Soft, and Evolution — for game operation.
  • Legal Authorities: We are legally required to provide information when requested by competent authorities in Bangladesh.
  • Security partners: We work with specialist agencies for fraud prevention and cybersecurity.
  • Analytics services: To analyze user behavior for service improvement — always anonymized or aggregated.

All third parties are required to comply with our privacy standards and may not use the data they receive for their own purposes.

Rest assured: Your information is never shared with any ad networks, data brokers, or marketing companies.

5 Cookies & Tracking Technologies

Cookies and similar technologies are used on the kaido.bet website and app. Cookies are small text files stored in your browser that help improve our services. We use the following types of cookies:

  • Essential Cookies: For login state and security — the site cannot function without these.
  • Functional Cookies: To remember your preferences, language settings, and personalizations.
  • Analytics cookies: To understand how the site is used — data is collected on a fully anonymous basis.
  • Security cookies: To detect fraud and unusual activity.

You can disable non-essential cookies from your browser settings, though some site features may become limited as a result.

6 Data Retention Period

We retain your data only for as long as necessary. Information is stored while your account is active. After account closure, certain data may be retained for the following reasons:

  • Legal compliance — typically up to 5 years.
  • Financial transaction records — in accordance with anti-money laundering regulations.
  • As evidence in the event of a potential dispute.
  • For future reference in fraud prevention.

Once the stated retention period expires, your data is securely and permanently deleted, or anonymized so that you can no longer be identified.

7 Data Protection Practices

Kaido employs industry-leading technical and organizational measures to protect your data. Here's what our security infrastructure includes:

  • All data transfers are secured with TLS 1.3 and AES-256 encryption.
  • Regular third-party security audits and penetration testing.
  • Two-Factor Authentication (2FA) is available.
  • Server-level firewall and intrusion detection systems.
  • Strict staff access controls — only authorized personnel can view your data.
  • Regular backups and a disaster recovery plan.
In the event of a data breach: In the event of a security breach, we are obligated to notify the affected users and relevant authorities within 72 hours.

8 Your Rights

As a kaido user, you have the following rights over your own data:

Right to Access

You may request at any time to find out what information we hold about you.

Right to Rectification

If any of your information is incorrect, you may request that it be corrected.

Right to Erasure

You may request deletion of data that falls outside of legal obligations.

Right to Data Portability

You may request your data in a machine-readable format.

Right to Object to Processing

You may object to the processing of your data for specific purposes.

Right to Restrict Processing

You may request that processing of your data be temporarily suspended under certain circumstances.

To exercise any of your rights, email us at [email protected] or reach out via live chat. We are required to respond within 30 days.

9 Minors' Privacy

Kaido's services are strictly for users aged 18 and above. We do not knowingly collect any information from minors under 18. Age is verified at registration and supporting documents may be requested.

If a minor has accidentally created an account, a parent, guardian, or the minor themselves can contact our support team and we will immediately close the account and delete all collected data.

10 Policy Updates & Contact

Kaido may update this Privacy Policy at any time. For significant changes, a banner notice will be displayed on the site and registered email addresses may be notified. The "Last Updated" date at the top of the page always reflects the most current version.

For any questions, complaints, or requests regarding this Privacy Policy, please contact us through the following:

  • Email: [email protected]
  • Live Chat: 24 hours a day, 7 days a week
  • Response time: within 30 business days
Please note: By creating or continuing to use a kaido account, you are considered to have accepted the latest version of this Privacy Policy.

General FAQ

No, not at all. kaido never sells your personal information to any third party. Only essential partners required to operate the service — such as payment providers or game software companies — are given limited access to your data, and they are not permitted to use it for their own purposes.

Yes, you can request that your data be deleted. However, certain information — such as financial transaction records — must be retained for a specified period due to legal obligations. Contact support and we will let you know which data must be kept and which can be removed.

Yes. Your Mobile Banking, Nagad, or Rocket number is stored with AES-256 encryption. Payment processing takes place over TLS 1.3 secured connections. kaido never stores your full payment details directly — only the necessary masked reference is retained.

Essential cookies are required for the site to function properly — they are necessary for login and security. Disabling analytics or marketing cookies, however, will not affect your access to core services. You can manage these preferences directly from your browser settings.

For significant changes, kaido will post a clear notice on the site and may notify you at your registered email address. The "Last Updated" date at the top of the page always reflects the latest version. We recommend checking this page regularly.
Your Data, Our Responsibility

Play safe,
Win with confidence

Every piece of your information is fully protected at kaido. Our strict Privacy Policy is the foundation of the trust you place in us.

256-bit
SSL Protection
24/7
Support Services
0%
Sale of Data
বাংলা